AVP, Site Reliability Engineer (Murex), Global Financial Markets Technology, Group Technology (WD84251)

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Provide functional and technical support for Murex and GFM applications to ensure stable production operations

• Support users across Front Office, Back Office, Finance, and Credit, including direct engagement with traders during market hours for time‑sensitive issues

• Analyze, own, and resolve production incidents impacting trading, risk, finance, or downstream processes, coordinate with cross-functional teams to restore normal operations

• Proactively monitor system performance, identify bottlenecks, and implement optimizations to improve reliability and scalability

• Collaborate with development teams to test and deploy new features, enhancements, and bug fixes

• Contribute to the continuous improvement of operational processes, documentation, and knowledge sharing

• Automate support and operational tasks to improve efficiency and reduce manual effort

• Participate in on-call rotations and provide after-hours support or weekend implementations as needed

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field

• Minimum 8 years of experience in a similar role, supporting mission-critical financial applications

• Hands‑on experience with Murex, including modules such as eTradepad, Simulation, Limits, Livebook, MXML, Datamart, and related components

• Strong analytical, troubleshooting, and problem‑solving skills, with the ability to resolve complex production issues under time pressure

• Comfortable operating in a Front Office trading environment, supporting time‑sensitive activities and managing urgent issues during market hours

• Proven ability to communicate clearly and effectively with both technical and non‑technical stakeholders, including traders, operations, finance, credit, and IT teams

• Experience working collaboratively in a fast‑paced, high‑availability financial systems environment

• Knowledge of SQL, scripting/programming languages, and automation tools to support operational efficiency

• Continuous learning mindset and a passion for staying up-to-date with industry trends and technologies

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.