Managed Services Network Engineer

Company Overview

D-Synergy is a leading Solution Provider in Wireless and Network Security Services, delivering quality Network Security to industries across Singapore, Malaysia, and the region. We specialize in designing and rolling out wireless infrastructures for diverse sectors including F&B, Retail, Hospitality, and Logistics.

Job Summary

You will install and maintain wired and wireless network infrastructures, perform Level 1/2 cloud monitoring, and troubleshoot network issues both remotely and onsite. This role includes basic project management and after-hours remote network support.

Responsibilities

• Install new wired and wireless network infrastructures to meet project specifications
• Perform Level 1/2 cloud monitoring to detect and respond to network events and issues
• Troubleshoot wired and wireless network setups remotely and onsite to restore service and optimize performance
• Manage assigned projects by coordinating tasks and timelines to ensure successful delivery
• Provide after-hours remote monitoring and support to maintain network uptime and reliability
• Engage with new security and infrastructure solutions during project roll-outs to enhance network capabilities

Required competencies and certifications

• Diploma or certificate in IT or a related field
• Minimum 2 years of hands-on experience with networking setup
• Basic working knowledge of Internet connectivity and networking solutions including WiFi APs, switches, firewalls, and routers
• Demonstrated responsibility and reliability in previous roles

Preferred competencies and qualifications

• Immediate availability to start work is preferred