Responsible for product management for the product we are distributing
Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
Prepare and present application/ solution proposals according to customer requirements
Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
Provide product training and conduct product demonstration to customers
Work closely with sales team to maintain existing customers’ relationship.
Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
Value-add to customers’ needs and strengthen relationships with them.

Job Requirements

Degree in Mechanical Engineering
1-2 years experience / No experience required / Entry level candidates are welcome to apply
Passion for automation, with creative and adaptive approaches
Training on products will be provided
Knowledge in PLC/programming, Control/Automation, IOT Knowledge will be added advantage

Entry Level!! Technical Support Engineer (Mechanical/ PLC)