Technical Support (Semiconductor Industry) - KV

Position: Technical Support (Japanese Speaking) (Semiconductor Industry) (Job ID: 19980)

• Bukit Batok

• Basic + AWS + VB

Job Description:

• Supporting Technical Managers and Site Manager for any technical issues relating to scrubber.

• Regarding issues/troubles/questions beyond your knowledge, communicate with Japan HQ to get proper answer/advice, and then feedback to site

• Visit site to join PM/CM jobs, or to carry out troubleshooting activities, or any other ad-hoc tasks if necessary (such as meeting with customer etc)

• Understand CMS/SCADA system, assist site managers to settle the job, or complete the job independently (cooperate directly with 3rdparty vendor if necessary)

• Understand basic knowledge of CX-programmer, able to download / upload / verify PLC programs

• Understand basic knowledge of GP-Pro EX, able to download / upload / verify touch panel programs

• Understand basic knowledge of Gas DRE testing, assist site manager to complete DRE testing (including tool purchasing, instrument management and communication with 3rd party vendor if necessary)

• Manage claim reports issued by site managers

• Follow up claim cases, assist the communication between site manager and TS Dept.

• Gain information from site and answer questions raised by TS Dept

• Keep record of claim parts shipment

• Help site managers to check parts code with Japan HQ

• Make DRE report (including DRE rate calculation)

• Risk assessment & safety related issue

• Investigating onsite accidents and implementing corrective measures.

• Organising activities to boost WSH awareness.

• Daily & Weekly Report

• Document Translation & Email Translation

• Interpretation for meeting, training or any other company activities

• Any other ad-hoc works
  

Job Requirements:

• Diploma in Engineering.

• Proficiency in Japanese is required to liaise with Japan HQ

• Mandarin speaking ability to communicate with clients in Mandarin speaking countries

• Strong ability in handling technical issues and able to propose and negotiate service contracts to customers

• Experience in Semiconductor Fab and Service Audit will be an advantage

• Good understanding & knowledge of semiconductor facilities & processes will be an advantage

• Willing to travel daily to various sites

• Must be self-driven, energetic, resourceful, and good leadership

• Meticulous and timely in documentation

• Able to project strong, positive image of self and company

• Team player with good communication skill

• Responsible, independent with excellent customer service skill
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No: R25128964
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
URL: www.pasona.com.sg

EA License No:90C4069