Front Office Executive

Job Description • Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc. • Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing • Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards • May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion • Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel • Participate in company's sustainability effort for the environment and being an inclusive employer. Job Requirement • Minimum Secondary Education • Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided • Able to speak and understand English • Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch. • Independent and able to work under pressure. • Comfortable to work during weekends and public holidays. • We regret to inform that only shortlisted candidates will be notified