Technology Project Manager

At Thermo Fisher Scientific, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.

Position Summary:
The Technology Transfer Manager is responsible for the effective and efficient management of client-related projects to improve client service and satisfaction in the overall best interest of the Company. The Technology Transfer Manager masters both technical and project management skills, ensuring alignment with client and business requirements and identifying solutions that meet those needs. They independently manage a large, complex project portfolio or multiple client projects, overseeing planning and execution at various stages.

Responsibilities:

• Serve as the primary contact and communication link between the company and clients. Lead, track, and monitor project activities to ensure alignment with expectations and timelines.
• Negotiate project conflicts within the company and with clients, ensuring resolutions that satisfy both parties, or escalate risks and issues to management when necessary.
• Manage projects efficiently across various systems to provide accurate forecasting to the core team, leadership, and clients, maintaining accountability for individual and team outcomes.
• Structure projects in alignment with client strategy, demonstrating and entrepreneurial approach, optimizing processes, identifying needs, defining resource requirements, tracking performance, and pinpointing improvement opportunities.
• Oversee planning, execution, and closure of all engineering, feasibility, and optimization phase activities up to the completion of PPQ batches.
• Chair regular meetings and facilitate correspondence between internal teams and clients. Work closely with Technical Operations to fully understand project scope and requirements.
• Mentor team members on project resolution, coach others in effective contract management and possess extensive knowledge of customer contract terms and skilled in negotiation techniques. Positively influence external and internal stakeholders.
• Ensure new client requirements for acquired project orders are received and processed by internal functions. Identify new business opportunities while meeting with existing or potential clients, together with Business Management, during technical meetings aimed at obtaining new products or reviewing project status/completion.
• Collaborate effectively, build strong business relationships, and introduce new or alternative perspectives to address difficulties or uncertainties while building consensus.
• Handle strategic technology transfers (TTs), especially those associated with new facilities and their complexities at new sites.
• Support Business Management in defining technical risks related to new job orders by gathering and evaluating critical details, while protecting company interests. Troubleshoot technical problems in collaboration with specialists from relevant functions.

GMP:

• Ensure cGMP standards are applied in the work area and are followed in all relevant business functions.
• Possess knowledge of quality standards and collaborate with key stakeholders to deliver the best products.
• Understand and apply emergency procedures and safe work systems as needed.

Requirements and Qualifications:

Education:

• Bachelor's degree (or equivalent, depending on country) in a scientific or pharmaceutical discipline (Pharmacy, Chemistry, Biotechnology, etc.) or in engineering.

Professional Experience:

• Minimum 4 years of experience in Engineering, Production, Quality, or a relevant pharmaceutical environment.
• Experience with Sterile Drug Product manufacturing and CMO/CDMO Operations is a must.
• Knowledge of pharmaceutical production and techniques.
• Experience in project management and/or client service.
• Good knowledge of Good Manufacturing Practices, including Singapore HSA, PIC/S, EMA, and US FDA standards.
• PMP certification is an asset, along with experience in client service or project management.
• A commercial business orientation is a plus

Personality Traits:

• Advanced negotiation and presentation skills.
• Strong interpersonal skills and project management experience.
• Strong analytical abilities with attention to detail.
• Ability to work independently and guide a team.

At Thermo Fisher Scientific, each one of our 125,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.