Junior Systems Engineer (Entry-Level / 1–2 Years) – Telecom OSS

About the Company

Suntech SG Pte Ltd is the Singapore subsidiary of Suntech S.A., a global provider of OSS/BSS solutions for telecommunications operators.

Under the SunVizion brand, we deliver advanced OSS systems supporting network and service management for telecom clients worldwide. Our headquarters in Poland brings together over 160 engineers and product specialists who develop and implementour platform across international markets.

By joining Suntech SG, you become part of an engineering team working on critical telecom systems.

About the Role

We are hiring a Systems Engineer to support the SunVizion OSS platform deployed for one of the largest telecommunications operators in Singapore.

You will work directly with the client’s technical and business teams, supporting a live nationwide telecom system while collaborating closely with Suntech’s engineering, product, and implementation teams in Poland.

We welcome fresh graduates as well as candidates with up to 2 years of relevant experience in IT support or system operations. This role offers training, real production system exposure, and clear technical career progression.

Singapore Citizens and Permanent Residents are encouraged to apply.

Key Responsibilities

• Provide 1st line technical support for the OSS platform
• Analyze and troubleshoot software incidents
• Resolve locally or escalate complex issues with clear technical documentation
• Work directly with client technical and business stakeholders
• Collaborate with Suntech’s international engineering and product teams

Requirements

• Degree or Diploma in Computer Science, IT, Engineering, or related field
• Open to fresh graduates and candidates with up to 2 years’ experience
• Understanding of IT networking, databases and system integration concepts
• Basic knowledge of APIs (REST/SOAP) and SQL
• Strong analytical and communication skills

Career Growth

Clear progression path and gradual exposure to:

• 2nd-line support and advanced technical troubleshooting
• system releases, upgrades, integration, migrations
• customer requirements analysis and change requests (CRs),

You will work in an international environment, supporting a major telecom client in Singapore while contributing to continuous system improvements and upgrades.

What We Offer

• Competitive salary (depending on experience)
• Mentorship and technical training
• Direct exposure to one of Singapore’s largest telecom operators
• International collaboration with a 160+ engineering team
• Long-term involvement in system upgrades and continuous enhancements to ensure optimal system performance and support the client’s evolving business needs
• Clear career progression towards advanced technical and integration roles
• Stable, long-term career in a specialized and growing telecom technology domain