Project Manager

We are looking for a proactive and execution-driven Project Manager to leadend-to-end delivery of AI and technology projects。 This role requires someone who thrives in a fast-paced environment, learns quickly, adapts on the go, and effectively manages multiple stakeholders while ensuring projects are delivered on time, within scope, and drive real client value and adoption。
🔹 Project Planning & Execution

·        Lead end-to-end project delivery from kickoff to deployment and post-go-live support。

·        Define project scope, timelines, milestones, and deliverables aligned with business goals。

·        Ensure projects are delivered on time, within scope, and meet quality expectations。

🔹 Requirements & Scope Management

·        Work with Presales, Product, and Clients to clearly define project scope and objectives.

·        Translate business requirements into actionable project plans and task breakdowns。

·        Manage scope changes proactively and enforce scope control to avoid project overruns。

🔹 AI Project Delivery (Bot / Automation Focus)

·        Manage implementation of AI bot solutions including:

·     Bot workflows and conversation setup

·     API / MCP integrations

·    Automation logic and triggers

·    Voice / call bot deployment (if applicable)

·        Ensure alignment between proposed solution and actual delivery.

🔹 Cross-Functional Coordination

·        Coordinate with Engineering, Product, QA, and Customer Success teams to drive execution。

·        Facilitate daily/weekly syncs, sprint planning, and progress tracking.

·        Ensure clear communication and alignment across all stakeholders.

🔹 Stakeholder & Client Management

·        Act as the main point of contact for clients during project delivery.

·        Manage expectations, timelines, and communication effectively。

·        Conduct regular project updates, demos, and review sessions with clients。

🔹 Risk & Issue Management

·        Identify project risks, dependencies, and bottlenecks early。

·        Proactively resolve issues and escalate when necessary。

·        Ensure minimal disruption to project timelines and outcomes.

🔹 Quality Assurance & Delivery Standards

·        Ensure all deliverables meet defined requirements and quality standards。

·        Work closely with QA and internal teams to validate outputs before client delivery。

·        Maintain documentation for all project activities and handovers。

🔹 Handover & Client Success Alignment

·        Ensure smooth transition from Project Delivery to Customer Success。

·        Provide complete documentation, workflows, and context for onboarding.

·        Support initial onboarding and ensure client adoption and satisfaction.

🔹 Continuous Improvement

·        Identify gaps in processes and recommend improvements。

·        Contribute to building standardized frameworks(e.g., 3-week PSG delivery model).

·        Improve delivery efficiency, communication, and client experience。

·        Bachelor’s degree in computer science, Information Technology, Engineering, Business, or related field.

· 3 to 5 years of experience in Project Management, preferably in SaaS, AI, or technology delivery。

·        Strong understanding of:

·        Software development SDLC）

·        APIs and system integrations

·        AI / chatbot / automation project preferred）

·        Experience managing multiple projects simultaneously。

·        Familiarity with Agile / Scrum methodologies。

·        Strong communication and stakeholder management skills。

What We Expect (Working Style & Culture Fit）

• Fast-Paced Execution–Comfortable working in a dynamic environment with tight timelines and evolving priorities.
• Learn Fast, Adapt Faster–Ability to quickly understand new technologies, products, and industries.
• Ownership & Accountability–Takes full ownership of product outcomes from ideation to delivery.
• Multitasking & Prioritization – Able to manage multiple product streams and deadlines effectively.
• Stakeholder Management – Strong ability to align and coordinate across Product, Tech, Sales, and Clients.
• Problem-Solving Mindset–Able to break down complex problems and deliver practical solutions.
• Data-Driven Thinking–Uses data and insights to guide decisions and improvements。
• Continuous Improvement–Constantly iterating and innovating to enhance pro duct value。
• Resilience & Positive Attitude–Able to handle ambiguity, feedback, and pressure constructively。

Language: Proficient in English(oral and written)

·        Microsoft Office Suite, Google Workspace

·        Project management tools (e.g.Jira）

·        Collaboration tools(e.g.GitHub）

·        Familiarity with CRM systems and documentation tools

·        Basic understanding of AI tools, bot platforms, and integration workflows

(Optional – Strong Advantage)

• Experience delivering AI bot / conversational AI projects
• Experience with voice bot / call automation systems
• Experience working with government grants (e.g., PSG projects）
• Familiarity with no-code / low-code automation tools
• Experience in client-facing delivery roles