Senior UX Designer

Experience & Interface Designer

Key Requirements

Experience & Expertise

• 6+ years of hands-on UX/UI design experience with demonstrated ability to deliver across diverse product types

• Portfolio showing end-to-end design execution across at least 5 different products or systems

• Evidence of creating design consistency across multiple related products or features within a product ecosystem

• Experience balancing individual product delivery with broader design system thinking

• Track record of effective collaboration with developers and successful design implementation

Technical Skills

• Expert-level proficiency in Figma (our primary design tool)

• Strong understanding of component-based design and creating reusable patterns

• Practical knowledge of responsive design, web accessibility (WCAG 2.1), and design systems

• Familiarity with HTML/CSS sufficient to communicate effectively with developers and assess implementation feasibility

• Experience conducting user research using standard methods (interviews, usability testing, surveys)

Working Style & Mindset

• Systems thinker who can zoom between detailed execution and broader pattern recognition

• Self-directed and able to work with ambiguity—you can identify what needs harmonizing without being told

• Pragmatic about design decisions—you know when consistency matters and when local optimization is acceptable

• Comfortable with fluidity—moving between products while maintaining design coherence across your work

• Strong communicator who can explain both product-specific rationale and cross-system implications

• Collaborative team player who builds relationships across multiple product teams

The Ideal Candidate

Beyond the listed qualifications, we are looking for someone who:

• Balances tactical execution with strategic design thinking—not pure delivery nor pure strategy

• Sees opportunities to create coherent experiences across related systems without sacrificing product momentum

• Thrives on variety—rotating through different service domains while building expertise in specific areas

• Is genuinely curious about social services, policy, and public sector challenges

• Demonstrates empathy for both end users (citizens, social workers, educators) and internal stakeholders

• Values impact over perfection—understanding that timely delivery often matters more than perfect solutions in government service delivery

• Finds satisfaction in seeing their design patterns adopted across multiple systems, multiplying their impact

• Is comfortable operating with ambiguity and establishing practices in a maturing design function

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