Salary Range
SGD 60,000 - SGD 84,000 /year
SGD 5,000 - SGD 7,000/month
Skills Required
Job Description
Responsibilities:
• Expertise with Thales Cloud Application Security platform
• Provide comprehensive service to our customers, including proactive monitoring, configuration, integration assistance, and post-sales assistance
• Act as a trusted advisor, providing a high quality of troubleshooting, investigation, and consultation when requested by customers
• Take ownership and deal with issues, work with internal Thales support, research, development and product functions to deliver actionable intelligence that will inform future product enhancements
Job Requirements:
• At lest 2 years experience in tech support, networking, or SOC
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and effectively.
• Strong customer service skills, comfortable interacting directly with customers
• Familiarity and experience with network protocols and standards - HTTP/S, SSL, DNS, TCP/IP
• Familiarity and experience with OWASP top 10 risks
• Familiarity with common web technology concepts such as HTML, Javascript, JSON, and REST APIs
• Analytical and problem-solving mindset with the drive to research and learn in pursuit of solutions
• Advantage for experience in scripting languages: Python, Bash
• Bonus points - Experience with AWS or Azure
• Relevant education degrees or professional certifications are desirable.