Operations Executive

• Support the day-to-day operations of the Harry Potter Visions of Magic Experience. • Manage, schedule, and supervise part-timers and interns to ensure adequate coverage and smooth operations. • Oversee daily opening and closing procedures, including preparing reports. • Provide basic Level 1 technical troubleshooting for interactive stations. • Assign daily duty stations and brief part-time hosts before shifts. • Assist with coordination and facilitation of VIP visits. • Manage guest flow and queue lines for attractions. • Support and guide guests in the use of interactive stations. • Ensure consistently positive visitor experiences through professional guest service. Required Education and Experience: • Prior experience in entertainment, exhibitions, hospitality, or large-scale events. • Interest or aptitude in event planning, retail, logistics, or related management fields. • Responsible, resilient, and able to work rotating shifts, including weekends and public holidays. • Strong oral and written communication skills. • Excellent interpersonal and organisational skills, with problem-solving ability and attention to detail. • High integrity and ability to manage confidential data. • Able to prioritise and manage multiple assignments in a fast-paced environment. • Proficiency in Microsoft Office and internet applications. • Experience managing people in a customer-facing environment preferred. Salary: SGD 2,600 - 3,000/month To ensure alignment, please apply only if you are comfortable with the stated salary range.