IT INFRASTRUCTURE ENGINEER

ROLESUMMARY

The IT Infrastructure Engineer is responsible for designing, implementing, and maintaining enterprise IT infrastructure, ensuring high availability, performance, and security across on-premises and cloud environments. The role focuses on infrastructure operations, system reliability, and compliance within mission-critical and regulated environments.

KEYRESPONSIBILITIES

· Design, deploy, and maintain IT infrastructure including servers, storage, networks, and virtualization platforms.

· Manage and monitor infrastructure performance, availability, and capacity.

· Administer operating systems, servers, and enterprise systems across environments.

· Implement and support cloud and hybrid infrastructure solutions.

· Configure and maintain network components including LAN/WAN, VPNs, firewalls, and load balancers.

· Ensure high availability(HA), backup, and disaster recovery (DR) mechanisms are in place and tested.

· Perform system patching, upgrades, and lifecycle management.

· Troubleshoot infrastructure issues and provide L2/L3 support.

· Automate infrastructure provisioning and management using scripting and IaC tools.

· Collaborate with security, DevOps, and application teams for system integration.

· Maintain infrastructure documentation, diagrams, and standard procedures.

· Ensure adherence to SLAs, operational processes, and governance standards.

TECHNICALSKILLS & TOOLS

· Infrastructure: Servers, storage (SAN/NAS), virtualization (VMware, Hyper-V)

· Operating Systems: Windows Server, Linux/Unix

· Cloud: AWS, Azure, Google Cloud (IaaS/PaaS)

· Networking: TCP/IP, DNS,DHCP, VPN, firewalls, load balancers

·  Automation & DevOps: Terraform, Ansible, PowerShell, Bash

· Monitoring: Nagios, Zabbix, Prometheus, Grafana

· Containers (Basic): Docker, Kubernetes

SECURITY& COMPLIANCE

· Implement infrastructure security controls (hardening, patching, access control).

· Ensure compliance with ISO27001, NIST/CIS, and organizational policies.

· Monitor systems for vulnerabilities and support remediation activities.

· Participate in audits and ensure secure infrastructure operations.

QUALIFICATIONS& EXPERIENCE

· Degree/Diploma in Computer Science, IT, or related field.

· 4–8 years of experience in IT infrastructure or system engineering.

· Experience in enterprise or regulated environments preferred.

· Strong troubleshooting, analytical, and communication skills.

PREFERRED(GOOD TO HAVE)

· Certifications such as VMware (VCP), Microsoft, AWS, or Azure.

· Experience with hybrid cloud and infrastructure modernization.

· Exposure to Zero Trust architecture and network security practices.

· Experience in automation-driven infrastructure environments.