Associate / Senior Associate Airport Operations (Safety & Security)

Job Description The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSSC) Team, within the Customer Services & Operations (CSO) Division. Key Responsibilities Administration for AOSSC (Safety & Security) • Assist Exec/Asst Mgr (AM) Airport Operations (AO) on email queries from stations and service providers on ground safety and security matters • Assist Exec/AM AO with preparing for Safety Management System and IATA Operational Safety Audits • Assist Exec/AM AO with conducting annual Continuous Self-Assessment (CSA) exercise • Communicate with stations to keep them updated on any ground safety and security related process or procedural changes as well as share best practices and lessons learnt from incidents. • Ensure Airport Operations Department (AOD) auditors’ and CSO staff training currency are up to date. • Update the manuals with the new procedures / policies where applicable. Inform users whenever there are updates to the manuals and ensure that the updated versions are available in the GSD database • Compile and review HIRA forms submitted by stations once every 2 years or as and when required • Assist Exec/AM AO to review and maintain a HIRA register, which has to be reviewed once every 2 years as per SMS requirements. • Arrange/Coordinate meetings and events as well as safety campaigns as and when required. • Ensure payments for fines to authorities are relayed to Procurement Dept or Finance for recovery against service providers, where applicable • Conduct surveys and collate responses from the various parties • Any others as called upon by Manager AOSSC (MAOSSC) and Exec/AM AO Ground Safety and Security • Conduct Hazard Identification and Risk Assessment (HIRA) for AOSSC and CSO once every 2 years or as and when required • Work closely with relevant departments and stations to implement changes required to comply with regulation changes. • Perform ground safety (ground handling and cargo) and process audits on SIN and overseas stations based on AOSSC Audit Plan. • Assist Exec/AM AO to investigate incidents and hazard reports and provide the necessary findings and corrective actions. All reports must be investigated and updated in the system within the stipulated target date of completion • Assist Exec/AM AO to analyze safety performance data for insights and generate/write reports • Actively drive ground safety and security initiatives/promotion activities for implementation in stations; as well as produce/provide sustainable training on ground safety and security for ground staff. Support Services • Ad-hoc support for crisis or major flight disruption handling at airport or overseas stations. Requirements • Diploma in any discipline • Experience in airport ops and/or flight operations is preferred • Experience in safety management system is advantageous • Familiar with Microsoft Office products (especially Word, Excel and Powerpoint) • Critical thinking skills • Able to write and speak fluent English • Good organization skills • Attention to detail • Effective communication skills • Good interpersonal skills • Comfortable with travelling for work