Cloud Technical Manager

We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies.

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field
• Minimum 5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities
• At least 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform
• Minimum 1 years of experience in regulated environments such as public sector, government, financial services, or healthcare
• Proven experience in 24/7 operational support environments with incident management and on-call responsibilities
• Demonstrated experience leading technical teams, mentoring engineers, and driving operational excellence initiatives

Technical Skills& Expertise

• Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) with hands-on experience across compute, storage, networking, security, and managed services
• Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities
• Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF
• Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)
• Infrastructure as Code: Proficiency in Terraform, Ansible, AWS CloudFormation, ARM templates, and GitOps practices
• Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration
• ITIL & ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms
• DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform
• Scripting & Automation: Proficiency in PowerShell, Bash/Shell scripting, Python for automation and infrastructure operations
• Monitoring & Observability: Experience with CloudWatch, Azure Monitor, GCP Cloud Monitoring, Prometheus, Grafana, ELK Stack, or similar platforms

Preferred Certifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• Microsoft Certified: Azure Solutions Architect Expert
• Google Cloud Professional Cloud Architect
• Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA)
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• ITIL v4 Foundation or ITIL Expert
• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Security Specialist (CKS)
• HashiCorp Certified: Terraform Associate or Professional.

Technical Manager Role Expectations

The Technical Manager position requires:

• L3+ level technical proficiency with hands-on expertise across multi-cloud platforms, Linux, and Windows environments
• Proven experience architecting and deploying new infrastructure solutions in AWS, Azure, and GCP
• Strong technical leadership with the ability to lead L2 and L3 engineers through complex technical challenges
• Deep understanding of security hardening, CIS remediation, and compliance frameworks
• Exceptional stakeholder management capabilities with experience interfacing with senior leadership
• Proactive approach to incident prevention, operational excellence, and continuous improvement
• Calm, structured, and methodical incident handling with strict adherence to ITIL processes
• Audit-readiness mindset with comprehensive documentation practices
• Experience working within Singapore Government technology frameworks and compliance requirements
• Ability to drive escalations effectively and manage critical stakeholder communications during incidents