M19 - Product Manager

Role Overview

We are seeking a technical Product Manager to lead the development, delivery, and support of the Health Lifestyle App and Platform.

This role goes beyond traditional product management. It requires hands-on technical leadership, including architecture, engineering execution, and production support, while driving product outcomes and stakeholder alignment.

Key Responsibilities

Product & Delivery Ownership

• Own end-to-end delivery of assigned product modules, translating business needs into technical scope, milestones, and release plans
• Manage and prioritise backlog, dependencies, and release sequencing with clear trade-offs
• Partner with stakeholders to refine requirements into user stories and acceptance criteria

Technical Leadership

• Lead solution design and delivery with engineers and vendors, ensuring scalability, security, and reliability
• Define architecture standards and review designs/code to ensure quality and alignment
• Prototype solutions to validate feasibility and reduce technical risks

Operations & Support

• Ensure platform availability, resiliency, and compliance with government security standards
• Define release readiness criteria and oversee deployment processes
• Lead incident management, troubleshooting, and post-incident improvements

Continuous Improvement

• Drive engineering best practices (CI/CD, testing, DevOps, monitoring)
• Identify innovations and improvements to enhance product value
• Define and track KPIs (e.g., adoption, performance, reliability)

Team & Stakeholder Management

• Collaborate cross-functionally (UX, Data, Business teams)
• Mentor engineers and promote a culture of continuous learning
• Review vendor solutions and manage outsourced delivery where applicable

Requirements

• Strong analytical and problem-solving skills
• Ability to balance delivery speed with long-term system quality
• Strong stakeholder communication, including translating technical concepts to non-technical audiences
• Proven ability to lead engineering teams and drive cross-functional alignment

Technical

• 5 years experience in software/application development or technical leadership
• 3 years hands-on development (Java, Python, JavaScript, Node.js, or similar)
• Experience delivering at least one AI/GenAI project
• Proficiency in modern frameworks (React, Angular, Spring Boot, Django, etc.)
• Strong foundation in system design, architecture, and engineering best practices
• Experience with:Cloud platforms & DevOps (CI/CD, Docker, Kubernetes) Databases (MSSQL, Oracle, PostgreSQL, Cosmos DB, etc.) Cybersecurity and data compliance (especially in regulated environments)

Nice to Have

• Experience in government or public sector projects
• Vendor and contract management experience
• Production support and operations experience
• Healthcare domain knowledge

Qualifications

• Diploma or Degree in IT, Computer Science, or related field