Technical Customer Service (Tech support & troubleshooting / reporting / training / handle complaints)

Job Descriptions

• Provide regional technical support and troubleshooting for customer issues.
• Handle customer complaints, including RMA coordination and 8D reporting.
• Conduct technical training, seminars, and support for customers and internal sales teams.
• Guide customers on components usage, application, and production process best practices.
• Maintain high service standards and deliver clear technical documentation/reports..

Candidate Requirements

• Diploma/Degree in Electronics Engineering or related field preferred.
• Prefer someone who possess troubleshoot skills across EMC
• Able to work with FAE support, occasional travel within Asia, if required.
• 5 years of experience in customer service / technical support, preferably with knowledge in EMC, customer support, RMA handling, or electronics-related roles preferred
• Required R1 in writing report

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hong Sze Wai (Sharon)

EA Personnel Reg No: R25128240