Associate Systems Engineer - Active Directory (Ref 26418)

Responsibilities

• Monitor systems performance and usage, including response times

• Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting

• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security

• Determine the systems’ short- and long-term requirements

• Manage systems report production

• Advise senior leaders on system concepts and functional capabilities

• Provide technical advice to the team and clients on installation, setup, configuration of systems

• Interpret internal or external business issues and recommends solutions/best practices

• Implement plans to make systems available to users in a shared, secure and controlled manner

• Lead the development of new systems as per the system requirements

• Design security and integrity controls

• Conduct new systems testing and implementation

• Define the system maintenance procedures

• Analyze the use of new systems to identify enhancement needs

• Lead research initiatives for the development of advanced and automated approaches for system administration

• Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security

• Conduct regular system audits and upgrades

• Develop automated processes to define, measure, and report on service quality, stability and capacity

• Oversee the assessment of risks to systems 

• Identify complex system issues to provide advisory to the stakeholders

• Investigate cause of systems issues

• Resolve complex issues

• Provide escalation support for issues presented by the user  

Requirements

• Degree in Computer Science, Engineering or equivalent with At least 3-4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management.

• Certification in MCSA/MCSE preferred.

• Strong communications skills with stakeholders at all levels.

• Experience in healthcare applications preferred.

• Need to be comfortable to do night activities – patches, upgrades, tech refresh and maintenance as well as 24/7 standby (rotational)

Licence no: 12C6060