Product Manager

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services and products by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies. Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering. Do you want to apply your skills, knowledge and energy to implement cutting-edge Infocomm Technology and digital solutions that will change the lives of Singaporeans and the public? In GovTech, you can! Product Managers make sure that the right things get done so that our digital products meet user needs and continuously remain relevant. At a high level, this means establishing a clear vision for what a product should be and what is needed to get there. On a day-to-day basis, this means handling all the different facets of a product and making sure they are coordinated – across user needs, technical constraints, and design goals. What you will be working on • You will be involved in planning and executing the full product lifecycle including the following: • Product Vision and Roadmap: Define and articulate the product vision and develop the product roadmap in alignment with organisation and sector outcomes and priorities. Ensure the product’s direction supports long-term goals of the organisation and sector. • Strategic Decision-Making: Act as the key decision-maker for product strategy, features, and releases. Make informed decisions based on research, stakeholder feedback, and business needs. Balance conflicting needs among different domains. • Backlog Prioritization: Prioritize product backlogs based on business value, stakeholder inputs, and strategic importance. Ensure that the most critical and valuable features are prioritized and delivered in a timely manner. • Project Planning and Execution: Oversee the planning, execution, and delivery of projects, ensuring they are completed on time, within scope, and within budget. Develop project plans, timelines, and resource allocation strategies. • Stakeholder Management: Foster strong relationships with key stakeholders, solicit feedback, address concerns, and garner their support towards the product and its roadmap. • Collaboration with Development Teams: Work closely with product managers and development teams to ensure the timely delivery of high-value features. Facilitate effective communication and collaboration and ensure alignment among the various domains. • Risk Management: Identify and mitigate risks that could impact the product. Develop and implement risk mitigation strategies and anticipate and address risks to minimise potential project disruptions. • Performance Monitoring: Monitor and evaluate product performance, such as progress milestones, budget adherence, and quality of deliverables. Implement corrective actions as required to ensure product goals are achieved and kept to. • Reporting and Communication: Provide regular updates and reports to senior management and stakeholders on product direction, roadmap, performance metrics, and critical issues. Communicate project outcomes and achievements to relevant parties. • Continuous Improvement: Identify and implement best practices for product management and continuously identify improvements to enhance product’s value proposition and effectiveness. • Driving User Growth: Engage product teams to drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations Participate in public-speaking engagements to raise awareness of the product and gain more users • Analysing and Studying User Segments: Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them Consider how the services could be delivered for different market segments and prioritize feature development • Creating Data-Driven Analytics and Insights: Create data-driven analytics and insights for action and to make appropriate trade-offs • Coordinate efforts across multiple functions including marketing, legal, and finance • Co-create with the Product Owner to draft the budget papers to seek resources for the product's development What we are looking for • Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area with minimum 5 years of relevant experience in product management. Candidates with more years of experience will be considered for more senior roles. Proven track record of product management, successful project implementations of similar scale would be considered favourably. • Experie...