HR Data & Systems Support Analyst (SAP HCM)

Job Description 

·      We are looking for a detail-oriented HR Data & Systems Support Analyst to support the integrity, accuracy, and reliability of HR master data within the e-HR system. 

·      The role involves close collaboration with HR practitioners and data owners, data analysis and rectification, reporting, and documentation to ensure compliance and operational excellence.

 Key Responsibilities 

·      Work closely with HR practitioners to maintain the integrity of master data stored in the e-HR system, including data profiling, patching, rectification, correction, and reporting. 

·      Provide analysis and consultation to address operational issues, identify root causes of data problems, and implement effective resolutions .

·      Coordinate with data owners to perform sequential deletion and insertion of HR events to ensure data accuracy and integrity.

·       Prepare data reports and statistics for submission to relevant authorities for review and endorsement.

·       Maintain and update system documentation, including Standard Operating Procedures (SOPs) and Data Catalogues.

·      Support day-to-day operational activities related to HR data and systems.

·       Educational Qualifications

·       Diploma or Degree in Computer Science, Information Systems, Science, Engineering, or an equivalent discipline.

 Required Competencies & Skills 

·      Good knowledge of Information Technology, particularly SAP HCM ERP or HCM SaaS solutions.

·       Strong understanding of data design and structures within SAP HCM ERP or HCM SaaS platforms.

·       Proven ability to investigate issues, perform root cause analysis, and propose effective solutions.

·       Proficiency in SQL programming (preferred) Strong working knowledge of Microsoft Excel functions Good planning, coordination, and organizational skills Strong written, verbal communication, and presentation skills.

·      A collaborative team player who is responsible, conscientious, and dependable.

·       Resourceful, independent, proactive, and responsive in handling tasks Required Working Experience Minimum 2 years of experience in Information Technology Experience working with SAP HCM ERP (preferred).

·      Experience in operations support, including end-user support, troubleshooting, and testing (preferred).

·       Hands-on experience and competency in SQL programming (preferred)