Business and Data Analyst

Role and Responsibility

• Gather, analyse, and document business requirements from stakeholders.

• Translate business needs into technical requirements.

• Create and maintain comprehensive project documentation (such as Requirements Specification, Functional Specification) using industry standard notations.

• Create test scenarios, test cases and conduct user acceptance test, integration and system testing.

• Assist in the entire project development life cycle.

• Monitor project progress to ensure project is delivered on time, assist in testing and implementation of solutions.

• Gather, clean, validate, and prepare data from multiple sources for analysis and reporting.

• Extract, transform, and prepare data using appropriate data querying and reporting tools to support business requirements.

• Develop and maintain dashboards and recurring reports to track KPIs and operational performance.

• Define KPI metrics and business rules with stakeholders to ensure consistent reporting.

• Ensure data accuracy through reconciliations, data-quality checks, and documentation of assumptions andlogic.

• Perform ad-hoc analysis to identify trends, anomalies, and root causes, translate findings into recommendations.

• Present insights in a clear, actionable way using visuals, summaries, and stakeholder-friendly storytelling.

• Support automation and standardisation of reporting (templates, scheduled refresh, reusable datasets).

• Other project related ad-hoc duties assigned.

Requirements

• Excellent verbal and written communication skills.

• Team player with initiative and able to perform under pressure and deadlines.

• Ability to work independently and manage multiple projects from beginning to completion.

• Self-motivated and able to meet deadlines.

• Ability to work collaboratively with multiple stakeholders.

• Knowledge in SDLC and project implementation is a plus.

• Proficient in data querying and analysis techniques (e.g., combining datasets, aggregating results, filtering, and basic performance optimisation).

• Strong Excel skills (pivot tables, lookups, charts, data cleansing).

• Experience with BI tools such as Power BI or Tableau (data modelling and dashboard design).

• Good analytical thinking, able to turn business questions into measurable metrics and analysis steps.

• Minimum 1 year experience in similar role.

• Candidate must possess at least a Diploma or Bachelor's Degree in Information Technology or equivalent.