Business Analyst

Responsibilities:

Requirements Analysis & Documentation

• Analyze and define detailed functional and non-functional requirements based on business, operations, and technology needs aligned with Card Scheme compliance.

• Understand the current technology and business landscape to ensure seamless and accurate delivery of requirements.

• Translate high-level business needs into detailed documentation, ensuring clarity and alignment within the organizational context.

• Analyze and document As Is and To Be business and operational processes in alignment with agreed compliance requirements.

• Develop and maintain a requirements traceability matrix mapping Card Scheme mandates to business and technology requirements.

Stakeholder Engagement

• Collaborate with Business Analysts, Product, Operations, and Fraud teams to establish and finalize requirements based on Card Scheme compliance bulletins.

• Participate actively in regular cross-functional meetings (Business, Operations, Fraud, Technology) to communicate requirements, assess impacts, gather feedback, and update relevant documentation.

• Engage with stakeholders to streamline system and operational processes and ensure readiness for implementation.

• Participate in Functional Specification (FS) design reviews and sign-off meetings with all relevant teams.

• Review and manage the sign-off process for Functional Specifications across markets and stakeholders.

• Lead and conduct weekly cadences to track Card Scheme compliance initiatives and progress.

• Manage and monitor quarterly Card Scheme compliance releases and deliveries in accordance with the QR SDM process

Requirements:

Education:

• Bachelor’s degree in computer science, Computer Information System, or related field.

• At least 7 - 10 years’ relevant experience preferably in a Banking and Finance Institution.

Essential Skills:

• Very strong understanding of Card Scheme compliance bulletins and articles.

• Ability to translate high-level requirements into detailed documentation within the organization’s context.

• Ability to evaluate and analyze existing business processes and identify areas for improvement.

• Ability to envision and design end-to-end business processes while maintaining attention to detail.

• Ability to gather critical information from meetings with various stakeholders and produce clear, useful documentation.

• Strong analytical, functional, and documentation skills.

• Strong understanding of business needs and the ability to build trust and rapport with stakeholders.

• Strong interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations.

• Strong business acumen with the ability to translate complex requirements into actionable technology concepts, working closely with Business, Operations, Fraud, and Technology teams.

• Solid understanding of the cards domain, Card Scheme compliance, operations, and technology impacts.

Key Domain/ Technical Skills:

• Credit Card System and Retail Banking Domain

• Presentation & Communication skill

• Microsoft PowerPoint, Excel and Word