IT INFRASTRUCTURE ENGINEER

Our company is looking for an IT Infrastructure Engineer to lead the maintenance and operation of our clients' IT infrastructure environments.

In this position, you will play a crucial role in supporting the stable operation of IT infrastructure, working closely with internal and external stakeholders, and ensuring business continuity for clients through operational management and troubleshooting. Additionally, you will have the opportunity to engage with IT infrastructure environments across various industries, allowing you to experience the latest technologies and achieve long-term career growth.

Desired Qualities

• Leadership: Ability to lead a team to achieve stable IT infrastructure operations

• Communication Skills: Proficiency in coordinating with multiple departments and external vendors

• Problem-Solving Skills: Ability to accurately analyze technical issues and direct and execute optimal solutions

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Job Description

1. PC-Installation and Management

• PC setup (E-Mail, printer, shared folder connection, etc.), migration tasks

• PC troubleshooting, maintenance, support

2. Network Infrastructure Maintenance and Operation

• Main target devices: Firewall (FortiGate), switch (NETGEAR), wireless access point (Ruckus)

• Job content: Maintenance and operation of network infrastructure

3. Microsoft 365 Installation and Management

• Maintenance and operation of Microsoft 365 and Microsoft Azure

• User account management, access rights settings

• Cloud services: Configuration of Exchange Online, OneDrive, Teams, SharePoint

• Device management: Configuration of MDM and MAM using Intune

4. Other IT Infrastructure Related Tasks

• Preliminary investigation and vendor inquiries related to communication lines (internet lines, telephone lines)

• Arrangement of LAN wiring work, preliminary investigation and vendor inquiries related to telephone systems, web conferencing systems, surveillance cameras (CCTV), door access systems

5. Team Management

• Assignment of tasks to team members

• Handling escalations from team members

• General management tasks such as managing team members' leave