Responsibilities:

1. Delivery & Platform Engineering

Set up new deployment pipelines and ensure seamless CI/CD processes using enterprise DevOps tooling.
Onboard new repositories into Bitbucket, JFrog Artifactory, and JIRA, enabling end-to-end development lifecycle integration.
Perform environment provisioning and database setup across SIT, UAT, and PROD for new modules and application components.
Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures.
Facilitate vendor image downloads, validation, and deployment into the OCP environment.
Lead SSL certificate generation, renewal, deployment, and ensure security compliance across environments.
Implement and maintain logging and monitoring by onboarding applications into Splunk, Geneos, and other enterprise monitoring platforms.
Conduct CD deployments, log analysis, file movements, and operational execution of change releases across environments.
Support Disaster Recovery (DR) planning, including Control M job creation, rehearsal planning, coordination, and execution.

2. Application Support & Technical Analysis

Perform detailed technical issue analysis and resolution, ensuring minimal downtime and quick recovery from incidents.
Support solution architects and developers in functional issue analysis and system debugging.
Conduct root cause analysis (RCA) for production issues and implement preventive measures.
Work closely with upstream/downstream systems, vendors, and internal stakeholders to ensure end to end integration stability.
Manage and configure SSO / ADFS integrations for new applications.
Maintain and update knowledge bases, runbooks, system documentation, and Confluence pages.

3. Coordination & Stakeholder Management

Collaborate with multiple upstream/downstream teams, vendors, and business stakeholders to support delivery and operational processes.
Coordinate JIRA workflows including epics, stories, tasks, deployment tracking, and release management.
Work closely with DBAs, infrastructure teams, network/security teams, and external partners to ensure smooth application onboarding and operations.
Drive strong communication across all teams to enable predictable and high quality delivery.

Technical Skills:

Strong hands on experience with OpenShift (OCP) including deployment, pod diagnostics, YAML updates, image management, and debugging.
Strong knowledge of CI/CD pipelines, Bitbucket, Artifactory, Jenkins (or similar), and DevOps automation concepts.
Experience onboarding and maintaining monitoring/logging tools such as Geneos, Splunk, Kibana, etc.
Proficiency in Linux scripting, shell commands, file movement, and troubleshooting.
Working knowledge of Oracle SQL and database environment setup across SIT/UAT/PROD.
Experience creating and maintaining Control M batch jobs.
Good understanding of SSL certificates, keystores, truststores, and certificate lifecycle management.
Understanding of Payment Systems, payment workflows, and downstream/upstream dependencies.
Ability to set up and administer applications on SSO/ADFS platforms.
Exposure to Confluence, JIRA workflows, dashboards, boards, and release traceability.
Preferred to have knowledge or has worked on FIS Products

DevOps Engineer