IAM Engineer (Ref 26312)

Responsibilities
• Perform technical support of IAM solutions; support issues reported by users and perform fixes, ensuring that the system is properly maintained.
• Ensure the stability, health, and performance of IAMS implementation and make sure SLA requirements are met.
• Coordinate with customer’s vendor team, internal support and technical team on problem resolution, implementation issues and upgrades; making sure services are available and ensuring minimal disruption to the system
• Participate in new application on-boarding and change implementation deployment tasks:
• Develop documentations (requirement, design, test cases & verification results, user guides, etc.)
• Adapter deployment and configuration; configure IAM product, workflow, and application integrations
• Assist in development of integration modules/ custom adapters, extensions, or customisations for IAM products
• Assist in development of scripts and tools for data migration (data checking, cleansing, transformation, merging, loading, reconciliation)
• Perform IAM system patching and upgrades• Demonstrate experience troubleshooting complex multi-tiered application architectures with disparate middleware technologies
• Create and maintain documentation for changes performed installations/ upgrades/ deployment steps carried out.

Requirements
• Bachelor’s degree in Information Technology, Cybersecurity, Information Security, Computer Science, or related field
• 2 to 4 years of experience in IAM domain with hands-on experience in developing, implementing, or architecting SailPoint Identity Security Cloud (IdentityNow) solutions
• 1 to 2 years of experience with technical architecture, including integrating identity management and access governance software• Hands-on knowledge and technical implementation experience in the following:

- IAM best practices, procedures, tools, and software solutions such as IBM Security Verify, SailPoint (including IdentityIQ), Deep Identity, Saviynt, ForgeRock, CyberArk etc
- Technical proficiency in one or more programming languages such as Java, Java EE, JSON, C++, Python, JavaScript, SQL, and C#
- Database, SQL, LDAP, web services, and working with Windows or Linux operating systems
- Cloud platforms such as Amazon Web Services (AWS)

• Familiarity with ITSM tools such as ServiceNow and Jira
• Understanding of Operating Systems (Windows, Unix, Linux)• Practical experience in deployment, implementation, integration and administration support of IAM systems including:

- User Lifecycle Management
- Identity and Access Governance
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- Federation
- Session Management
- Password management
- Privilege Access Management (PAM)
- Cloud Application Access Management

• Knowledge of OutSystems is advantageous but not mandatory
• Ability to deal with changing priorities, multi-task, perform under pressure, and be a strong team player
• Strong verbal and written communication skills

Licence no: 12C6060