Tester/QA Engineer (ServiceNow)

Location: Singapore (Onsite) Duration: 12 Months Contract • Possess a degree in Information Technology, Computer Science, Engineering, or a related field. • Minimum 3 years of QA experience with a focus on ServiceNow platform testing. • Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, ITAM, HRSD, ITRM, Security Operations, Workplace Service Delivery, Strategic Portfolio Management etc.) and workflows. • Strong experience in ServiceNow testing, including Automated Test Framework (ATF). • Experience in managing end-to-end SIT and UAT cycles. • Deep understanding of ServiceNow architecture, workflows, and module functionalities. • Proven experience in test strategy development, test case design, and defect management. • Hands-on experience with automation tools (e.g. Selenium, REST API testing tools, Postman). • Strong analytical and problem-solving skills with attention to detail. • Experience in integrating ServiceNow with other enterprise systems (e.g., SAP, Workday) will be advantageous. • Experience with ServiceNow upgrades and patch testing will be a plus. • Familiarity with Agile/Scrum methodologies and CI/CD pipelines will be a plus.