Tester/QA Engineer (ServiceNow)

Location: Singapore (Onsite)

Duration: 12 Months Contract

• Possess a degree in Information Technology, Computer Science, Engineering, or a related field.

• Minimum 3 years of QA experience with a focus on ServiceNow platform testing.

• Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, ITAM, HRSD, ITRM, Security Operations, Workplace Service Delivery, Strategic Portfolio Management etc.) and workflows.

• Strong experience in ServiceNow testing, including Automated Test Framework (ATF).

• Experience in managing end-to-end SIT and UAT cycles.

• Deep understanding of ServiceNow architecture, workflows, and module functionalities.

• Proven experience in test strategy development, test case design, and defect management.

• Hands-on experience with automation tools (e.g. Selenium, REST API testing tools, Postman).

• Strong analytical and problem-solving skills with attention to detail.

• Experience in integrating ServiceNow with other enterprise systems (e.g., SAP, Workday) will be advantageous.

• Experience with ServiceNow upgrades and patch testing will be a plus.

• Familiarity with Agile/Scrum methodologies and CI/CD pipelines will be a plus.