Manager (Project Executive | Business Analyst | 12 months)

Designation/Job Title: Manager
Overview: Project Executive / Business Analyst
Duration: 12 months
Salary: 7500
Location: Mapletree Business City
Eligibility: Only Singaporeans

Responsibilities
1. Project Management Support

* Assist Project Manager in tracking project timeline and milestones, review the completeness of deliverables and support governance/audit work.
* Facilitate sprint activities, and also cover functional, data and technical requirement sessions with user, application vendor and third party team running the system interfaces.

2. Business Analysis Assistance

* Support business analyst to identify and escalate any requirements and design gaps.
* Perform functional testing together with user, coordinate performance, security testing and migration acceptance.
* Manage pre and post go-live activities and ensure tasks are completed by all parties.

3. Training and Change Management Support

* Support briefing/training activities, and assist users in change management work.

4. Data Migration & Archival Facilitation

* Coordinate and review data migration request, oversees extraction and transmitting of data from legacy to new system.

5. Operational Support

* Support immediate rollout and situational reporting activities
* Manage daily operations for production issues, service requests, and other operational matters, including reporting to stakeholders, managing escalations and removing impediments as required.

6. Vendor Performance Monitoring

* Monitor vendor performance for issue resolution and propose areas of improvement for operational efficiency, ensuring that vendor services align with contractual obligations.

7. Ad-hoc Assignments

* Undertake ad-hoc tasks/assignments as required.

Specific Requirements

• Degree in Computer Science, Infocomm Technology, or related field.
• Minimum 4 years of experience in project management and business analysis role, preferably in the implementation and maintenance of IT systems with multiple interfaces to external entities.
• Project Management Professional (PMP) certification and Certified Business Analysis Professional (CBAP) or similar certification will have added advantage.
• Strong project management skills to oversee the implementation, including requirement gathering, testing coordination, and rollout preparation.
• Proficiency in business analysis techniques to gather, document, and track functional, interface, and data requirements, as well as to support system configuration and optimization.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders, facilitate communication, and provide regular updates on issue resolution progress.
• Familiarity with agile development methodology for managing the implementation and testing activities.
• Experience in managing issue reporting channels, tracking issue resolution, and ensuring compliance with service level agreements.
• Experience in supporting system configuration and optimization, particularly in the context of business analysis activities.
• Proficient in written and verbal English
• Positive work attitude, motivated team player and committed to delivering quality work.
  

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In Ref: SS – JO-28407
BGC Group Pte Ltd (Outsourcing)
EA 05C3053