Manager, Account Receivable

Job Purposes

To lead and manage the Accounts Receivable teams supporting the Singapore Market, ensuring accurate billing, timely collections, and effective resolution of receivables-related issues while driving process improvements and compliance.

Responsibilities

·       Lead and supervise a team of officers across AR functions, ensuring high performance and adherence to service level agreements (SLAs).

·       Oversee the end-to-end billing process, ensuring AR operations run efficiently

·       Monitor outstanding receivables and drive timely collections.

·       Address overdue accounts and collaborate with stakeholders to resolve payment delays and disputes.

·       Perform regular checks to ensure transactional tasks follow predefined processes and comply with internal controls, financial regulations, and audit requirements.

·       Work closely with internal stakeholders (Order Management, Sales, and Operations) and external customers to resolve complex invoice disputes and aged receivables.

·       Oversee the preparation of monthly KPI reports, aging analysis, and financial dashboards for management review.

·       Provide insights and recommendations based on data trends and performance metrics.

·       Drive continuous improvement initiatives, including automation and system enhancements to improve billing accuracy, operational efficiency, and customer satisfaction.

·       Develop, update, and implement Standard Operating Procedures (SOPs) and best practices for AR and dispute management.

·       Provide coaching, training, and performance feedback to support team development.

·       Support financial audit and any other external audit

Requirements

·       Degree in Accounting, Finance, Business Administration, or related field.

·       Minimum 5–7 years of experience in Accounts Receivable, with at least 2 years in a supervisory or managerial role.

·       Strong knowledge of accounts receivable processes and financial controls.

·       Proficient in SAP is a must