Technical Operation & Administrative Support (7-Month Contract | SGD 2700- SGD 3100) – JO 28353

Key Highlights:

• Office Hours: Monday - Friday
• Nearest MRT: Outram Park
• Be a part of a team focused on improving user experience with streamlining operations through tech innovations and administrative support.

Key Responsibilities:

Tech Operations

• User Support and Feedback Management: Collaborate with internal teams and users to understand system functionality, address issues, and identify opportunities for improvements.
• System and Feature Enhancements: Assist in creating and implementing solutions to improve fitness tracker performance, app integration, and overall user experience.
• Quality Assurance: Conduct testing and validations for new features and system enhancements to ensure seamless functionality.
• Knowledge Base Management: Develop and maintain an up-to-date knowledge base for common issues and solutions, ensuring efficient access to information.
• Documentation Management: Consolidate and maintain clear, comprehensive documentation of processes and procedures, regularly refining and updating for clarity and relevance.
• Research and Innovation: Stay updated on industry trends and recommend new features or improvements based on findings.

General Administrative Support

• Finance-Related Tasks: Process goods receipts, update tracking files, perform data entry, and reconcile budget tracking with financial reports to ensure accuracy.
• Meeting Coordination: Schedule and coordinate meetings with stakeholders, including booking venues, sending invitations, and managing logistics.
• Meeting Preparation: Prepare agendas and record/distribute accurate meeting minutes for efficient follow-up.
• General Administration: Provide additional administrative support as needed to assist with the team’s operations.

Key Requirements:

• Holder of Bachelor's degree
• Exceptional attention to detail and accuracy in work.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word.
• Strong problem-solving skills and initiative to improve processes.
• Excellent communication skills with the ability to work well with teams and build stakeholder relationships.
• A curiosity and enthusiasm for acquiring new skills and knowledge.

Only shortlisted candidates are notified. Thank you.

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BGC Group Pte Ltd (Outsourcing Department)

EA 05C3053