SOC Analyst

Job responsibilities:

· Manage and improve SOC systems and infrastructure.

· Configure and troubleshoot security infrastructure devices.

· Prepare and document standard operating procedures and protocols.

· Identify and define system security requirements.

· Advise external and internal parties on problems regarding security infrastructure or customer devices.

· Problem resolution within SLA time frame

· Manage and handle customer’s change request on Managed devices.

· Provide reports for Daily & Monthly Device Health check, Monthly Maintenance, Daily/Weekly/Monthly Problem, and Monthly Infrastructure Maintenance SLA fulfilment.

· Act as Incident first responder for a 24/7 staffed SOC, reviewing, and verifying system alerts with Day and Night shift.

· Incident response coordination and support

· Daily incident triage, tracking, and handling alert

Job requirements:

· Fresh graduates from ITE Nitec/ higher Nitec or Diploma in IT. Malaysians are welcome to apply.

· Willing to work shift based from 9am to 9pm/ 9pm to 9am

· Familiar with SOC processes will be advantage.

· Training will be provided.

2. SKILLS

Analytical Problem Solving

Cyber Security

First Responder

IDS

Information Security

Investigation

IPS

Malware Analysis

Network Security

Networking

Operating Systems

Routing

Security Operations

Sensors

Threat Intelligence

Troubleshooting